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Quality Media Resources
Quality Media Resources, QMR, produces training videos on HR topics including sexual harassment, general workplace harassment, diversity, conflict management, dialogue, customer service, legal issues, ethics, legal and appropriate use of e-mail, leadership, management skills, dialogue, communication, coaching, mentoring, providing performance feedback, hiring, change management, the ADA, termination, and many other human resources training topics. QMR also distributes HR related CDs and online learning programs on sexual harassment, workplace harassment, legal compliance and other human resource issues.

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Program Titles: Portuguese Video Titles

Respectful Workplace Respectful Workplace
The Respectful Workplace is a 3-part training series designed to help organizations address the behavioral and values issues that can allow conflicts to escalate and turn into negative, even dangerous situations.
New Workplace New Workplace
The New Workplace helps organizations explore the changing relationships between employers and employees, and the new responsibilities both sides have to improve work processes, enhance productivity and continuously learn.

The 5 Values of GREAT Customer Service The 5 Values of GREAT Customer Service
This program presents a values-based approach to serving diverse populations. Employees work on the communication skills needed to meet or exceed the service expectations of their diverse customers.

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