Millennium Leadership Capsules For the 21st Century
(Trainer's GOLD Selection)
As organizations move into the new millennium, they are experiencing change at an
unprecedented rate. These leaner, reengineered organizations face critical challenges in
facilitating the learning necessary for their employees to keep ahead.
Managers, supervisors and team leaders, whether new to their positions or with years of
experience, are under pressure to come to grips with the skills needed to lead their
organizations into the next century. MILLENNIUM - Leadership Capsules for the 21st
Century is a powerful new resource to help them meet these challenges.
MILLENNIUM - Leadership Capsules for the 21st Century is an 8 part training series (7 parts outside the US) designed to assist managers, supervisors and team leaders in their efforts to draw a bridge between the management skills they need and the leadership concepts their organizations are embracing.
(Each capsule is 15 minutes duration.)
- Capsule #1 - Leadership Is... is the overview module. Here we explore the
language and concepts of leadership. Topics include: What is a leader? Leadership and
management. Who can be a leader? Becoming a leader. Leaders and followers. Why lead?
- Capsule #2 - The Leader as Coach investigates the coaching skills which
are vital to any organization's learning and success. Topics include: Coaching in the 21st
century organization. What does a coach do? Effective coaching. Who can coach whom? The
leader as coach.
- Capsule #3 - The Leader as Mentor. In the fast changing world of the new
organization, mentoring has become essential for preserving and passing down the history,
culture and experience senior managers have accumulated. Topics include: Mentoring in the
21st century organization. What does a mentor do? Effective mentoring. Getting started.
The leader as mentor.
- Capsule #4 - How Leaders Provide Performance Feedback explores the skills
needed to support employee development in learning organizations. Topics include: The fear
factor. What is performance feedback? How do you best provide performance feedback? Who
should provide feedback to whom? Feedback and Leadership.
- Capsule #5 - Beginning Employment Relationships. The 21st century
organization requires different kinds of relationships with employees. Topics include:
Employment interviews. What you need to know about ... the position you're hiring for; the
candidate you're interviewing; yourself. Preparing for the interview. The interview. The
- Capsule #6 - Ending Employment Relationships. The reasons why employees
leave organizations are many and complex. Some are performance related, others are not. In
either case, the termination process doesn't have to be traumatic. Topics include: Why
employment relationships end. Inappropriate termination. Alternatives. Termination
procedures. After the relationship ends.
- Capsule #7 - In Compliance is a quick course in the complex world of EEO
compliance issues. Topics include: What is EEO? Affirmative action? Diversity? What is a
protected class? Three types of discrimination. What is harassment? Leadership
and compliance. This program is most suitable for American organizations.
- Capsule #8 - Coaching & Performance Feedback Training Scenes consists
of 8 dramatizations. Each training scenario begins by setting up a coaching or performance
feedback situation culminating at a Decision Point. Here you are presented with 3
options as to how the scene should continue. These options are then played out and the
consequences of the choices made are explored by a panel of management and human resource
Each capsule comes complete with a 3 part guide. Part 1 lays out ideas for
reflection. Part 2 is a self-study guide with questions to focus learning. Part
3 offers activities and exercises for use in facilitated training. The guides can
be reproduced to provide each participant with support materials at no additional charge.