Legal & Appropriate Use of e-mail
Winner, American Corporate Video Award
Cindy Award Winner
Since the beginning of history, we humans have
found ever more effective ways of communicating with each other. Now e-mail, the fastest
and most powerful communications tool ever, has arrived and with it a complex array of
legal and interpersonal issues.
Harassment has appeared
on-line wearing a variety of disguises. Discrimination in employment issues are surfacing.
Organizations are struggling with what is appropriate and inappropriate personal use of
business e-mail. What (if any) privacy can we expect from this technology? What are the
legal liability issues?
individual employees are facing litigation arising out of the illegal use of their e-mail
systems. Messages that employees thought had been deleted are being discovered in back-up
tapes and elsewhere by high tech detectives and used as evidence in lawsuits. Productivity
that is supposed to be enhanced by the speed and power of e-mail is, in many
organizations, being negatively impacted as employees use their e-mail for personal
communication, to run their own private businesses, to send jokes (some of which are
inappropriate or offensive) to their co-workers or to "flame" those they
There is much to think
complete with a Facilitator's & User's Guide and participant handouts.
Employee (24 minute) & management (28 minute) versions for private and public sector
E-mail essentials is intended to help employees in public and private sector organizations think through the
appropriate and inappropriate uses of this powerful communications tool. After viewing the
program, employees will have a clearer idea of...
- how e-mail
- what if any
privacy you can anticipate
- what if any
personal uses of an organization's e-mail are appropriate
- some of the
rules of e-mail etiquette
- the illegality
of e-mail harassment
issues (public sector version)
E-mail essentials is made up of short theatrical dramatizations that explore each of the issues the program
seeks to address. A diverse group of legal, human resources and technology experts discuss
the significance of each scenario and suggest guidelines to use in determining whether you
are using your e-mail system in a manner that is legal, appropriate and consistent with
the values of your organization.
There are management and
employee versions of the program available for public and private sector organizations.
- Scene #1: Lose
use of workplace e-mail to promote a personal business
- Scene #2: Taking
political campaigning over the e-mail system
- Scene #3: Sorry,
sending inappropriate personal messages
- Scene #4: Flame
using e-mail to express anger or other emotions
- Scene #5: The
Joke's on Me
playing jokes on co-workers using the e-mail system
- Scene #6: What
Does "No" Mean?
e-mail harassment is still harassment
- Scene #7: Adding
Insult to Injury
inappropriate personnel discussions (management version only)
- Scene #8: Leaks
sending confidential e-mail documents
The video is accompanied by
a User's and Facilitator's Guide. This flexible guide includes participant handouts, a
bibliography, an e-mail etiquette dictionary, exercises and questions for discussion.
With the purchase of e-mail essentials, Quality Media Resources, Inc.
grants you a license to make as many copies of the Guide or the handout pages as your