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Quality Media Resources
Quality Media Resources, QMR, produces training videos on HR topics including sexual harassment, general workplace harassment, diversity, conflict management, dialogue, customer service, legal issues, ethics, legal and appropriate use of e-mail, leadership, management skills, dialogue, communication, coaching, mentoring, providing performance feedback, hiring, change management, the ADA, termination, and many other human resources training topics. QMR also distributes HR related CDs and online learning programs on sexual harassment, workplace harassment, legal compliance and other human resource issues.

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Our Customers

Quality Media Resources' customers range from small businesses and city governments to global corporations and national public agencies in 14 countries. Most Fortune 1000 companies and all departments of the US government use some combination of QMR's products. Here are some examples.


 AWESOME!:

American Express Corp.
California Dept. of Consumer Affairs
City of Cincinnati
City of Oceanside, California
Entergy Corp
Family First Federal Credit Union
Florida Department of Transportation
Georgia Department of Labor
Government of Alberta
Harley-Davidson
Hill & Knowlton
Hilton Hotels
Houston Community College
Irving Texas School District
Johns Hopkins Medical Center
Kroger

Madison Square Garden
McCoy Tree Surgery
NASA
NE Wisconsin Technical College
North Shore Credit Union
Northrop Grumman Corp
Northwest Airlines - Airlink
City of DeSoto, Texas
OGE Energy Corp
Parsons State Hospital
Piedmont Technical College
Premier Health Partners
Revenue Canada
South Dakota Bureau of Personnel
Southern Alberta Institute of Technology
St. Jude Children’s Hospital

The National Geospatial-Intelligence Agency
Transport Canada
Union Pacific Railroad
United Parcel Service
University of Arkansas
US Beef Corporation
US Bureau of Labor Statistics
US Department of Agriculture
US Immigration & Customs Enforcement
US Navy
VA Medical Centers
Washington Dept of Health & Social Services
Washington Gas Co.
Williams Company
Wyeth Pharmaceuticals




  Insights to Better Mentoring:

ABN AMRO
Akron General Medical Center
BDP International
Bell Helicopter
City of Toronto Police Dept.
Crozer-Keystone Health System
Dept. of Veterans Affairs
Discover Financial Services
Federal Reserve Bank
First Federal Credit Union
Hollins University

Hyundai Motor Company
Members First Fed Credit Union
N. Indiana Public Service Co.
Parker-Hannifin Corporation
Novartis Pharmaceuticals
Phillips Edison & Company
Sacramento Utility District
SE Alabama Medical Center
Shaw Communications Canada
Social Security Administration
St. Dominic Hospital

Sunoco
Textron Financial Corporation
Unimin Corp
URS Corporation
USAID
US Air Force
USDA
US Marine Corps
US Navy
VA Medical Centers
Winchester Savings Bank




Compliance is Just The Beginning:

Alamance Community College
AmStaff
Arkansas National Guard
Berklee College of Music
Boise State University
Centex Home Equity
City of Bellevue
City of Boise
City of Cambridge
City of Charlottesville
City of Glendale
City of Redmond
Colorado State Dept. of Personnel
Concordia University
Cubic Corporation
Defense Acquisition University
Elon University

FEDEX
First Command Financial
Flagstar Bank
Gateway Foundation
George State University
Head Start Association
Hy-Vee Inc.
Indiana University
Iowa National Guard
Maersk Lines
Main Line Health Systems
Michigan State University Credit Union
New Jersey Admin Office of the Courts
New York State Court Administration
North Carolina Dept. of Corrections
Ohio State University
Osborn Scottsdale Healthcare

Ohio Taxation Dept.
Sacramento Regional Transit District
Solvay Pharmaceutical
South Texas College
State Library of Iowa
Station Casinos
Sundt Construction
Texas Dept. of Aging
University of Kansas
University of Wyoming
US Surface Transportation Board
VA Medical Centers
Wells Fargo Foothill Capital
Xavier University
and many more




Dialogue - Now You're Talking!:
Archdiocese of Louisville
Aventis Pharmaceuticals
Avon Products
Baptist St. Vincent Health System
Baylor College of Medicine
BBDO
Bellevue University
Boston College
Bristol Myers Squibb
Brock University (Canada)
Campbell Soup Company
Carnegie Mellon University
City of Eugene, OR
City of Lakeland, FL
City of Redmond, WA
DC National Guard
Detroit Edison
Discover Card Financial Services
EDS
Fairfax County, VA
Federal Reserve Bank
Florida Dept. of Agriculture
Ft. Lauderdale Dept of Transportation
Government of Canada (several depts.)
Household International
Houston Community College
IBM
International Paper Company
Internal Revenue Service
Johnson County, KS
Kraft Foods
Las Vegas Valley Water District
Lockheed Martin
Lower Colorado River Authority
Missouri Public Service Commission
Mountain America Credit Union
NY Metropolitan Transit Authority
North Carolina State Library
Prince George County, MD
Proctor & Gamble
Riverside County Credit Union
Safeway Stores
Sandia National Labs
St. Ambrose University
Shell Oil
Sheraton Hotels
Simmons First National Bank
Sparrow Health Systems
State of California (several depts.)
Texas Children's Hospital
Texas Guaranteed Student Loans
Thurston County, WA
United Defense Contractors
University of Arkansas
University of Dayton
Univ. of Medicine & Dentistry - NJ
University of Miami
US Air Force
US Army
US Army Corps of Engineers
US Bureau of Reclamation
US Coast Guard
US Dept. of Health & Human Services
US Dept. of Housing & Urban Development
USDA
US Office of Personnel Mgmt.
US Secret Service
US Senate
VA Medical Centers (several)
Virginia Dept. of Transportation
Weber State University
Wells Fargo Bank
Yellow Book USA
and many more



The 5 Values of GREAT Customer Service PATTERNS:
AAA
Barnard College
Bureau of Land Management
CA State University
City of London, Ontario
City of Reading, PA
Coca Cola
Commonwealth Hotels
Conam Management
Cornell University
Cox Communications
Delaware National Guard
EEOC
Expeditors International
Exult Training
FAA
Fairfax County
First Citizens National Bank
Gelsons Supermarkets
Hitachi USA
Indiana Civil Rights Commission
International Ironworks
IRS
Isuzu Motors
Jackson Public School District
Little Rock School District
Littler Mendelson
Lockheed Martin
Madison Square Garden
Mercedes Benz USA
Merrill Lynch
Monterey Bay Aquarium
NASA
Omni Hotels
Raytheon Aerospace
Remedy Staffing
Scholastic Inc.
Starwood Hotels
State of Pennsylvania
Southern California Housing
United Way
University of Maryland
University of Notre Dame
US Air National Guard
US Army
US Navy
VA Medical Centers



The 5 Values of GREAT Customer Service The 5 Values of GREAT Customer Service:
American Automobile Association
American President Companies
Bank of the West
Chevron
City of Dallas
Days Inns of America
Detroit Newspapers
In-N-Out Burgers
Jewel Foods Stores
Kentucky Farm Bureau
Lifeway Christian Resource
Mobil Oil Corporation
Mt. Diablo School District
NASA
Pace Group
Polo/Ralph Lauren Corp.
Raytheon
Restaurants Unlimited
St. John's Hospital
State Library of N. Carolina
Texas A&M University
University Of Pittsburgh Medical Center
University of Wisconsin
US Army
US Forest Service
Utah County Government
Wells Fargo Bank
World Duty Free Shops
and many more.



Succeeding at Work - The Adventure Begins Succeeding at Work - The Adventure Begins:
Alcatel Cable Systems
American Urological Association
Blue Cross Blue Shield
Boeing
Charlotte County
Children's Hospital
Citizen's Savings Bank
City of Torrance
Dell Webb
Department of Defense
First National Bank
Lutheran Church
Johns Hopkins Health Systems
Land-O-Lakes
New Balance
Proctor and Gamble
Richmond General Hospital
Sallie Mae
US West
United Nations NY
US Customs Service
and many more



email essentials logo E-mail essentials:
3M
Agriculture Canada
Alcoa
American Dental Association
Amoco Oil
Arizona Supreme Court
Bell Atlantic
Boy Scouts of America
Bristol Myers Squibb
California Department of Social Services
Chevron Corp.
City of Dallas
City of Phoenix
City of San Diego
Clorox Corp.
Du Pont
General Electric
Hallmark Cards
Isuzu Motors
INVESCO Funds Group
Liberty Mutual Insurance
Lucent Technologies
Maytag
Mack Trucks
NASA
Shell Oil
Time Magazine
Trans World Airlines
University of Michigan
US Army
US House of Representatives
US Navy



Leadership graphic MILLENNIUM:
A.G. Edwards
Alcoa, Allied Signal
American Airlines
Anheuser Busch
AT&T
Bayer Diagnostics
BMW
Boeing
Citibank
Chevron
City of Atlanta
City of Las Vegas
Cox Communications
Dairy Queen
Delta Airlines
Eastman Kodak
Fidelity Investments

First Card Visa
General Electric
Girl Scouts of USA
GTE
Hewlett Packard
Hitachi
John Deere
Kimberly Clark
Lillian Vernon Corp.
Lockheed Martin
McDonalds
Merck
Miller Brewing Company
Michelin Tires
Molson Breweries
Motorola
NASA

Nestle Foods
Northrup
NYNEX
Oscar Mayer
Pepperidge Farms
Rutgers University
Sears Roebuck
Sony
Siemens
Texas Instruments
Texas National Guard
TRW
US Postal Service
UCLA
UPS
US Air Force
Wyeth Ayerst




New Workplace graphic The New Workplace:
3M
Allied Signal
American President Lines
AMOCO
Arthur Anderson
AT&T
Blue Cross
Cellular One
Chase Manhattan Bank
CAN Insurance
Dow Chemical
Eddie Bauer
Fannie Mae
FBI

Federal Express
Ford Motor Co.
General Motors (Canada)
Harvard University
Hewlett Packard
Hydro-Quebec
IBM
IRS
Johnson & Johnson
KPMG Consulting
Kaiser Permanente
Kraft General Foods
Los Angeles Times
Mayo Clinic
Nabisco

New York State
Polaroid Corp.
Prudential Insurance
RCMP
Shell Oil
Sprint
Texaco
The Arbitron Company
Toshiba
US Air
US Air Force
US Army
US Dept. of Labor
Xerox
Zurich American




Respectful Workplace graphic The Respectful Workplace:
AARP
Amtrack
AMOCO
AT&T
Bell Atlantic
Blue Cross
Boeing
City of Los Angeles
Dollar Rent-A-Car
Duke University
Estee Lauder
Federal Reserve Bank
GE Capital

General Motors
Health Canada
Harrah's Casino
Hewlett Packard
Intel Corp.
International Paper Co.
IRS
Johnson Controls
John Deere
Jones Intercable
Kinney Shoe Corp.
Liberty Mutual Insurance
McCain Foods

McDonnel Douglas
NASA
National Labor Relations Board
Nations Bank
Nordstrom
Royal Bank (Canada)
Shell Oil
Sprint International
Time Warner
University of California
United States Senate
US Army
US Navy
US Postal Service




Diversity graphic The Diversity Series:
3M Corp
AT&T
Bell Atlantic
Boeing
Cellular One
Charles Schwab
Chase Manhattan Bank
Doubletree Hotels
Dow Chemical
Dupont
The IRS
Eastman Kodak
The Federal Aviation Administration
FBI

Federal Communications Commission
Ford Motor Company
General Electric
The General Services Administration
Hewlett Packard
Intel Corp.
JC Penney
Kinkos
Levi Strauss
Lockheed Martin
McDonald's
Merck Agvet
Michigan State University
Motorola

National Institutes of Health
National Semi-Conductor
Pacific Bell
Pacific Gas & Electric
Proctor & Gamble
Quaker Oats
University of California
US Department of Justice
US Postal Service
The US Senate
US Steel
US Marine Corps
US Navy
YWCA




SSH graphic Subtle Sexual Harassment:
3M
AARP
Alcoa
Allied Van Lines
American Airlines
American Hotel & Motel Association
American Museum of Natural History
AMGEN
AT&T
Attorney General of Washington
AVCO Financial
BF Goodrich
Blue Cross/Blue Shield
Boy Scouts of America
Bureau of Indian Affairs
Catholic Charities
CIA
City of Austin
City of Dallas

City of Las Vegas
City of Los Angeles
City of Minneapolis
City of New York
City of San Francisco
City of Seattle
Coca Cola
CompUSA
Continental Airlines
Corning
Costco
Data General Corp.
Deloitte & Touche
EEOC
EPA
FBI
Federal Reserve Bank
Food & Drug Administration
Ford Motor Company
Four Seasons Hotels
Frito Lay
Harvard University
Hewlett Packard

IRS
Kraft Foods
Liberty Mutual
Motorola
The New York Times
OMNI Hotels
Prudential Insurance
SEGA of America
Sony Corp.
Starbucks
TCI Cable
US Army
US Navy
US Air Force
US Marine Corps.
US Dept. of Justice
Westinghouse
The United States Senate
VA Medical Centers
Xerox
Yale University




SSH graphic You Can STOP Harassment:
Ameritech
Arizona State University
AT&T
Baker & McKenzie
Bechtel
Chevron
City of Fort Worth
City of Phoenix
City of Plano
City of Provo
City of Richmond
Hyatt Hotels
Deloitte Touche
Eveready Battery Co.
Federal Express
Gentex
Habitat for Humanity
Hawaii Employers' Council
Johns Hopkins University
JFK Medical Center

Knight-Ridder
Kraft General Foods
Kwik Kopy
Land o Lakes
Litton Industries
Lockheed Martin
Loyola University
Lucent Technologies
Microage
Mitsubishi
Mobil Oil
Mutual of Omaha
NAPA
NASA
NCR
Philips Semiconductors
Proctor & Gamble
San Jose Mercury News
Santa Monica College
Seafirst Bank
Social Security Administration

Sodexho Marriott
Standard Register
State of Washington
State of Idaho
State of Indiana
State of California
State of Iowa
State of Oregon
State of Utah
State of New Jersey
Tennessee Valley Authority
Texaco
Time Warner Cable
United Supermarkets
University of Michigan
US Army
VA Medical Center
Volvo North America
World Bank
Xerox Business Services
Yergen & Meyer
Zions Bank





 
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