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Can racial, ethnic, gender and sexual orientation based conflicts be a benefit for organizations? Can conflict exist in an environment of respect? These are among the questions being studied by organizations nationwide who are exploring how work place diversity can benefit their operations.

The US Army, the IRS, Kent State University and Prudential Insurance are among the hundreds of organizations which have begun using The Diversity Series, a 4 video training package from Bellevue, Washington based Quality Media Resources which was released in June.

The training these organizations are implementing is unique in that it does not seek to eliminate conflict from the work place. Rather, the goal is to teach employees how to manage the conflict and turn it into a positive, productive part of the work experience while building respectful work relationships.

The programs focus on a variety of diversity categories including gender, sexual orientation, race, ethnicity, language, religion, age and disability work place issues. The sexual orientation program is the first training video of its type in the nation.

This series also marks the first time that 5 of the country's leading trainers in the area of work place diversity have collaborated in the preparation of a single educational resource. "Our initial planning session was a feast of information and insights." Quality Media Resources president Robert Rosell said. "Most of these people had never met each other before and yet they represent the cream of the crop in diversity training." he added.

In January Quality Media Resources released its Subtle Sexual Harassment training program which is currently one of the most widely used series in the country dealing with this sensitive topic. "We choose subjects we feel strongly about. We don't sidestep the difficult issues." Rosell said. "We're a small company but I believe we're making an impact nationally." he concluded. Army Corps of Engineers' Special Emphasis Program Manager Stan Shields agrees. "It is easily the best we have seen." he said.


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